Our customer service team currently aim to reply to all queries within 48 hours.
Occasionally our responses can go to junk/spam folders in error, so please be sure to check these just in case. You can also add queries@rocketgardenshelp.co.uk to your 'safe senders list' to avoid this happening in the future.
If you have not received a response from us within the above timeframe, please contact us either through our live chat feature on our website or private message us on Facebook.